Account Deletion Request
Users of the Shrinath Bullion Android app can request deletion of their account and associated personal data using the contact method below.
What To Include
Please include enough details so we can verify your account:
- Registered name
- Registered email address
- Registered phone number
- User ID, if available
What We Delete
After verification, we will delete or anonymize personal account information where permitted, including:
- Profile details such as name, email, phone number, and address
- Login/session access tokens
- Uploaded payment proof images, where no longer required
- Non-essential app notification data
Data We May Retain
Some information may be retained when required for legal, accounting, security, fraud prevention, dispute resolution, or business record purposes. This may include order history, wallet transactions, fund request records, stock transactions, payment references, audit logs, and records required by applicable law.
Processing Time
We will review deletion requests after account verification. Processing time may vary depending on account activity, open orders, pending fund requests, disputes, or legal/accounting requirements.
Privacy Policy
For more information about how we handle data, read our Privacy Policy.